Last Updated: 04 November 2025
These Terms and Conditions ("Terms") govern your use of the TheDealDashers website (www.thedealdashers.com, the "Website"), mobile application (the "App"), and the services provided by Eco-Ked Limited, trading as TheDealDashers ("TheDealDashers", "we", "us", "our"). By accessing or using our Website, App, or services (collectively, the "Platform"), you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Platform.
These Terms apply to all users of the Platform, including consumers who browse and claim deals ("Consumers") and hospitality businesses who register and offer deals ("Business Partners").
We are Eco-Ked Limited, a company registered in England and Wales under company number 13604372. Our registered office is at 20 Boston Manor Road, Brentford, Greater London, UK TW8 8DR.
You can contact us by telephoning our customer service team at +44 7470 584761 or by writing to us at support@thedealdashers.com.
1. Definitions and Interpretation
1.1. In these Terms, the following definitions apply:
1.2. Clause headings shall not affect the interpretation of these Terms.
1.3. A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
2. About TheDealDashers & Scope of Services
2.1. TheDealDashers provides a B2B2C marketplace that connects hospitality businesses (our Business Partners) with Consumers. We enable Business Partners to create, manage, and promote time-sensitive "Flash Deals" and "Ongoing Offers" to attract customers, particularly during off-peak hours.
2.2. Our role is that of an intermediary and marketing partner. We provide the Platform for Business Partners to list their Deals and for Consumers to discover and Claim them. We also actively promote the Deals and content from our Business Partners across our social media channels.
2.3. Important Disclaimer: TheDealDashers is not a party to any transaction or agreement made between a Consumer and a Business Partner. The contract for the provision of the goods or services under a Deal is made directly between the Consumer and the Business Partner. We are not the seller or provider of the goods or services offered in the Deals.
2.4. We do not handle any payment transactions between Consumers and Business Partners. Consumers pay the Business Partner directly when they redeem a Voucher.
2.5. We have no control over and do not guarantee the quality, safety, legality, or suitability of the goods or services offered by Business Partners, nor the truth or accuracy of the Deal listings. Any dispute relating to the goods or services provided under a Deal must be resolved directly between the Consumer and the Business Partner.
3. Account Registration and Use
3.1. To access certain features of the Platform, you must register for an Account. You may register as a "Consumer" or a "Business".
3.2. You must be at least 18 years old to create an Account.
3.3. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.4. You are responsible for safeguarding your password and for any activities or actions under your Account, whether or not you have authorised such activities or actions. You will notify us immediately of any unauthorised use of your Account.
3.5. We reserve the right to suspend or terminate your Account at any time if you are in breach of these Terms, or if we believe your actions may cause legal liability for you, our users, or us.
4. Terms Applicable to Consumers
4.1. Registration: To Claim a Deal, you must register for a Consumer Account. This requires your first name, last name, email address, and phone number. Browsing Deals does not require registration.
4.2. Claiming a Deal: By Clicking "Claim" on a Deal, you are requesting a Voucher for that Deal. Once claimed, a digital Voucher or QR code will be issued to your Account. Claiming a Deal does not involve any payment to TheDealDashers.
4.3. Redeeming a Voucher: To redeem the Deal, you must present the Voucher (on your mobile device) to the Business Partner within the specified validity period and according to the terms of the Deal (e.g., specific days, times). The Consumer pays the Business Partner directly for the discounted goods or services.
4.4. Terms of the Deal: Each Deal has its own specific terms, conditions, and restrictions (e.g., duration, quantity limits, what is included/excluded). These are set by the Business Partner and are displayed on the Deal page. It is your responsibility to read and understand these terms before Claiming a Deal.
4.5. Voucher Validity: Vouchers are time-sensitive and will expire if not used within the period specified in the Deal terms. Expired Vouchers cannot be redeemed.
4.6. Cancellations and Issues: If a Business Partner cancels a Deal after you have Claimed it for reasons such as an emergency (e.g., equipment failure, staff shortages), we will notify you. As the contract is with the Business Partner, your legal recourse is against them. TheDealDashers will facilitate communication where possible but is not liable for such cancellations.
4.7. Consumer Rights: As a consumer, you have legal rights under the Consumer Rights Act 2015. The goods and services provided by the Business Partner must be as described, of satisfactory quality, and fit for purpose. Any issues with the goods or services must be addressed directly with the Business Partner.
5. Terms Applicable to Business Partners
5.1. Registration and Verification: To register as a Business Partner, you must provide your name, contact details, official business email, full trading address, and proof of incorporation or other information we may require to verify the genuineness of your business. We reserve the right to approve or reject any business registration in our sole discretion.
5.2. Deal Creation: Once verified, you may create and publish Deals on the Platform. You are solely responsible for the information you provide, including:
5.3. You warrant that you have the right and authority to offer the Deals and that all information provided is accurate, complete, and not misleading.
5.4. Modifying or Cancelling Deals:
5.4.1. You may modify a Deal at any time before it goes live or before it has been Claimed by any Consumer.
5.4.2. Once a Deal is active and has been Claimed, you may extend its duration or increase the quantity available. You may not make changes that are detrimental to Consumers who have already Claimed the Deal (e.g., reducing the discount, shortening the validity period).
5.4.3. In case of an emergency requiring you to cancel a live Deal, you must contact our support team immediately. You acknowledge that you are responsible for honouring the Deal for any Consumers who have already Claimed a Voucher, or for providing a suitable alternative or remedy, in compliance with UK consumer law.
5.5. Your Obligations: You agree to:
5.5.1. Honour all Vouchers presented by Consumers in accordance with the terms of the applicable Deal.
5.5.2. Ensure your staff are trained and aware of the Deals and the process for validating Vouchers via our system.
5.5.3. Provide the goods and services to Consumers in compliance with all applicable laws, including the Consumer Rights Act 2015, and to a standard of reasonable care and skill.
5.5.4. Be solely responsible for any and all liabilities arising from the goods and services you provide to Consumers.
5.5.5. Accurately validate each redeemed Voucher through the Platform's system to ensure correct billing.
6. Marketing and Promotion
6.1. As part of our service, we act as a marketing partner. By creating a Deal, you grant TheDealDashers a non-exclusive, worldwide, royalty-free, transferable licence to use, reproduce, distribute, and display your Business name, logo, Deal information, and any content you provide (e.g., via Google Drive, OneDrive) for the purpose of promoting your business and Deals across our marketing channels, including social media.
6.2. You warrant that you own or have the necessary licences and permissions to grant us this right for any content you provide.
7. User Generated Content
7.1. By posting User Generated Content on the Platform, you grant TheDealDashers a non-exclusive, worldwide, royalty-free, perpetual, irrevocable licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.
7.2. You are solely responsible for your User Generated Content and the consequences of posting or publishing it. You represent and warrant that:
7.2.1. You are the creator and owner of the content or have the necessary licences, rights, consents, and permissions to authorise us and other users to use your content.
7.2.2. Your content does not and will not infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, or any other intellectual property or proprietary right.
7.2.3. Your content does not contain any material that is defamatory, libellous, unlawful, obscene, pornographic, or otherwise objectionable.
7.3. We have the right to remove any User Generated Content at our sole discretion and without notice.
8. Fees and Payment (Business Partners)
8.1. There are no fees for listing a Deal on the Platform.
8.2. We charge a performance-based Claim Fee for each Deal Claimed by a Consumer and successfully validated by the Business Partner in our system.
8.3. At the end of each day, we will issue an invoice to the Business Partner for the total Claim Fees due for that day. The invoice will detail the total number of redeemed claims.
8.4. Payment of the invoice is due within 15 days of the invoice date (Net 15). Payment shall be made by Direct Debit or bank transfer to the account nominated by us.
8.5. All amounts payable are exclusive of VAT, which will be added at the applicable rate.
8.6. If you fail to make any payment due to us by the due date, then, without limiting our other remedies, you shall pay interest on the overdue amount at the rate of 4% per annum above the Bank of England's base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount.
9. Intellectual Property
9.1. All Intellectual Property Rights in or arising out of or in connection with the Platform and our services shall be owned by TheDealDashers. This includes the design, text, graphics, and the selection and arrangement thereof, and all software compilations, underlying source code and software (including applets) of our Platform.
9.2. You are granted a non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal or internal business use, strictly in accordance with these Terms.
10. Data Protection and Privacy
10.1. We will only use your personal information as set out in our Privacy Policy. Our Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to your personal data.
10.2. We comply with our obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
10.3. Where a Business Partner receives personal data of Consumers (e.g., full name, upon redemption), the Business Partner acts as a separate data controller and is responsible for complying with all applicable data protection laws in respect of that data.
11. Disclaimers and Limitation of Liability
11.1. Platform "As Is": The Platform is provided on an "as is" and "as available" basis. We give no warranty that the Platform will be free of defects and/or faults, or that it will be available at all times.
11.2. Limitation of Our Role: As stated in Clause 2, our role is limited to that of an intermediary platform. We are not a party to the contract between the Consumer and the Business Partner. All responsibility and liability for the provision, quality, safety, and legality of the goods and services offered in a Deal rests solely with the Business Partner.
11.3. Exclusion of Liability: To the maximum extent permitted by law, we accept no liability for any of the following:
11.3.1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
11.3.2. loss or corruption of any data, database or software;
11.3.3. any special, indirect or consequential loss or damage.
11.4. Liability Cap: Our total liability to a Business Partner in respect of all losses arising under or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the total Claim Fees paid by that Business Partner to us in the 6 months preceding the event giving rise to the claim.
11.5. Non-Excludable Liability: Nothing in these Terms shall limit or exclude our liability for death or personal injury resulting from our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by English law.
11.6. Indemnity (Business Partners): Business Partners agree to indemnify and hold TheDealDashers harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of these Terms, (ii) your improper use of the Platform, (iii) your provision of goods or services to a Consumer, or (iv) your infringement of any third-party rights.
12. Termination
12.1. We may terminate these Terms and your access to the Platform at any time, with or without cause, by giving you 30 days' written notice.
12.2. We may terminate these Terms and your access immediately and without notice if:
12.2.1. you have materially breached your obligations under these Terms;
12.2.2. you have provided inaccurate, fraudulent, outdated, or incomplete information;
12.2.3. you have violated applicable laws, regulations, or third-party rights; or
12.2.4. (for Business Partners) you fail to pay any amount due under these Terms on the due date for payment.
12.3. You may terminate your agreement with us at any time by deleting your Account or sending us an email. If you are a Business Partner, termination will not affect your obligation to pay any outstanding fees.
12.4. Effects of Termination: Upon termination, you will no longer have access to your Account. Any provisions of these Terms that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. General
13.1. Variation: We may revise these Terms from time to time. The most current version will always be on the Platform. If a revision is material, we will give you a minimum 15 days prior notice for any material changes. By continuing to access or use the Platform after revisions become effective, you agree to be bound by the revised Terms.
13.2. Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
13.3. No Waiver: No failure or delay by us to exercise any right or remedy provided under these Terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.
13.4. Severance: If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these Terms.
13.5. Entire Agreement: These Terms and any documents referred to in them constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.
13.6. Third Party Rights: A person who is not a party to these Terms shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.
14. Governing Law and Jurisdiction
14.1. These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.
14.2. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms or their subject matter or formation.
15. Dispute Resolution
15.1. Disputes between Users: Any dispute between a Consumer and a Business Partner must be resolved directly between them. TheDealDashers is not responsible for resolving such disputes but may, at its discretion, provide assistance.
15.2. Disputes with TheDealDashers: We encourage you to contact us first at support@thedealdashers.com to seek a resolution to any complaint or dispute. If we are unable to resolve a dispute through our internal complaint handling procedure, we will inform you about alternative dispute resolution (ADR) providers. Please note that using ADR is voluntary and does not prevent you from seeking legal remedy through the courts.